Terms of use and privacy policies


These presents " Terms of use   and privacy policies " are intended to provide the legal framework for the services provided on the RLQ – Réseau des lesbiennes du Québec / Quebec Lesbian Network website  http://www.rlq-qln.ca/ and their use by " the User ".

The general conditions of use must be accepted by any User wishing to access the site. They constitute the contract between the site and the User. Access to the site by the User means acceptance of these terms and conditions of use.

Eventually :

  • In case of non-acceptance of the general conditions of use stipulated in this contract, the User must renounce access to the services offered by the site.
  • RLQ - Quebec Lesbian Network reserves the right to modify unilaterally and at any time the contents of these general conditions of use.

Legal Notice

The edition of the site http://www.rlq-qln.ca/ is provided by the non-profit organization named RLQ – Quebec Lesbian Network headquartered at 2075 Plessis, Montreal, Quebec. 


The purpose of this clause is to define the various essential terms of the contract :

  • User: this term refers to any person who uses the site or any of the services offered by the site.
  • User Content: these are the data transmitted by the User within the site.
  • Member: the User becomes a member when he is identified on the site.
  • Login and password: it is all the information necessary to identify a user on the site. The username and password allow the User to access services reserved for members of the site. The password is confidential.

A ccess to services

The site allows the User free access to the following services:

  • Articles and informational videos;
  • Events and activities of the RLQ and its partners;
  • Publication of personal / personal works;
  • [...].

The site is accessible free of charge to any user with Internet access. All costs incurred by the User to access the service (hardware, software, Internet connection, etc.) are at his expense.

Depending on the case:

Non-Member User does not have access to member services. For this, he must identify himself using his username and password.

The site administrator implements all the means at his disposal to ensure quality access to his services. The obligation being of means, the administrator of the site does not undertake to reach this result.

Any event due to a case of force majeure resulting in a malfunction of the network or the server does not engage the responsibility of RLQ - Quebec Lesbian Network.

Access to the services of the site may be subject to interruption, suspension, modification without notice for maintenance or any other case at any time. The User undertakes not to claim any compensation following the interruption, the suspension or the modification of this contract.

The User has the possibility to contact the site by e-mail at the address dg@rlq-qln.ca  

Intellectual property

The trademarks, logos, signs and other site content are subject to protection according to the copyright standards of the Canadian Intellectual Property Office.

The User requests the prior authorization of the site for any reproduction, publication, copy of the various contents.

The User agrees to use the contents of the site in a strictly private setting. Use of the content for commercial purposes is strictly prohibited.

Any content posted by the User is his sole responsibility. The User agrees not to put on line content that may affect the interests of third parties. Any legal action pledged by an injured third party against the site administrator will be borne by the User.

The content of the User may be at any time and for any purpose deleted or modified by the site administrator. The User receives no justification and notification prior to the deletion or modification of the User Content.

Personal data

The information required for registration on the site is necessary and mandatory for the creation of the account of the User. In particular, the e-mail address may notably be used by the site for the administration, management of the subscription and newsletter service.

The site ensures the User's collection and processing of personal information in accordance with the privacy laws in Canada.

The treatment of personal information by organizations is regulated and we must obtain your consent before performing certain operations. By browsing the site, you agree to this policy and you consent to the collection, use, retention and destruction of your personal information in accordance with the terms of the Canadian Privacy Act.

We collect information that you voluntarily transmit to us through the interface of the site (for example by completing a form) or otherwise. This information may include:

  •                    Last name and first name ;
  •                    Email Address ;
  •                    Telephone number;
  •                    Address ;
  •                    Country, province or state of residence
  •                    Documents or data that you upload to the site ;
  •                    Any information you transmit to us through the site, by email or phone;
  •                    Information transmitted by social networking sites or applications (Facebook, Instagram, Twitter, YouTube, Google+, etc.) when you interact with profiles held by the RLQ on these sites or social networking applications. These sites or applications are governed by their own policies regarding your personal information that may be different from ours and may be applicable.

Under the law on the protection of personal information , the User has a right of access, rectification, deletion and opposition of his personal data. The User exercises this right via:

  • his personal space   ;
  • a contact form   ;
  • by mail l to   dg@rlq-qln.ca ;
  • by mail to CP 6 - SUCC C, Montreal, QC H2L 4J7.

Use of information

We use the information collected to  :

  •                    communicate with you about our products and services;
  •                    send you automated emails to confirm your email address or receive a request;
  •                    forward your orders;
  •                    respond to your inquiries regarding our products and services;
  •                    carry out analyzes concerning our customers and the navigation and consumption habits of our visitors and customers;

Storage of information

We keep the information collected until you ask us to destroy your personal information or that our activities no longer require you to keep it. However, we make no commitment to retain the information collected for a specified period.

The information collected is protected by commercially reasonable computer security measures for their sensitivity.

Communication of information

Except as otherwise provided in this Policy, personal information collected will not be sold, rented or disclosed to third parties without your prior consent.

The personal information collected is accessible only to our officers and employees who must access it for the purposes of this policy.

We may also disclose your personal information to third parties if we are ordered by a proper authority to do so or if specifically required by law.

Access to information

To access the personal information we hold about you or to change certain personal information that we hold about you that is inaccurate, you may request it in writing at the following coordinates: dg@rlq-qln.ca

We will respond to your written request at the latest within 30 days of receipt. We will allow you reasonable access to your personal information contained in our records in accordance with applicable regulations.

Unwanted emails

We respect the legislation and regulations in force regarding unwanted electronic messages (spam). If you no longer wish to receive electronic communications from us, you can notify us at any time by writing to us at the following address:   dg@rlq-qln.ca

However, we may still contact you about your orders or your personal information.

Information collected automatically

We collect certain information automatically during your visit to the site. This information includes   :

  •                    The IP address of your computer
  •                    The configuration of your browser and your operating system;
  •                    Setting up your mobile device when you access the site from a mobile device
  •                    Geographic location and location data;
  •                    The pages visited, the products viewed, the path covered on the website;

Information related to cookies (Cookies)

We use cookies to improve the performance of the Website and your experience. Cookies are small files stored on your hard drive by the server on which the site is located or by third-party servers that allow you to recognize yourself when you visit the site and customize the content. Some cookies are automatically erased when you close your browser (session cookies) while others are kept indefinitely (permanent cookies). Unless you have provided information about yourself from your device or computer, cookies do not identify you. Some information collected automatically may be associated with you because of navigational indicators.

Financial information

Sensitive financial information relating to payments made through the site is recorded by PayPal and is not accessible by RLQ - Lesbian Network of Quebec.

We collect and retain all of the information described above in accordance with this policy.

Some of the information collected does not constitute personal information and is not subject to certain obligations under this policy or applicable laws or regulations.

Liability and force majeure

The sources of information disseminated on the site are deemed reliable. However, the site administrator does not guarantee reliability of all its sources. The information given on the site is for informational purposes only. Thus, the User assumes sole responsibility for the use of the information and contents of this site.

The User makes sure to keep his password secret. Any disclosure of the password, regardless of its form, is prohibited.

The User assumes the risks related to the use of his username and password. The site declines all responsibility.

Any use of the service by the User directly or indirectly resulting in damages must be compensated for the benefit of the site administrator.

An optimal guarantee of the security and confidentiality of the transmitted data is not guaranteed by the site. However, the site administrator undertakes to implement all necessary means to best guarantee the security and confidentiality of the data.

The responsibility of the administrator of the site can not be engaged in case of force majeure or the unpredictable and insurmountable fact of a third.

Hypertext links

Many outgoing hypertext links are present on the site, however the web pages where these links lead do not engage the responsibility of   RLQ - Quebec Lesbian Network who does not have control over these links.

The User agrees not to give the site administrator responsibility for the content and resources relating to these outgoing hypertext links.

Evolution of the contract

The site administrator reserves the right at any time to modify the clauses stipulated in this contract.


The duration of this contract is indefinite. The contract has effect with respect to the User from the use of the service.

Applicable law and competent jurisdiction

The processing of personal information is governed by laws applicable in different juristictions. This Privacy Policy and all related transactions shall be governed by the laws of the Province of Quebec and the laws of Canada applicable therein and shall be construed in accordance with such laws.

Any dispute or complaint regarding the processing of personal information by RLQ - Quebec Lesbian Network must be brought before the competent authorities of the province of Quebec or Canada, sitting in the judicial district of Montreal.

Publication by the User

The site administrator allows Member-users to publish   [comments / personal works].

In its publications, the Member-user agrees to respect the ethical rules and the rules of law in force.

The administrator of  the site exercises a moderation  right [Priori / a posteriori posted] for  publications and reserves the right to refuse to post them online, without having to justify them to the member.

The Member-user retains full ownership of his intellectual property rights. But by publishing a publication on the site, it assigns to the administrator and publisher of the website the non-exclusive and free right to represent, reproduce, adapt, modify and distribute its publication, directly or by an authorized third party, worldwide, in any medium (digital or physical), for the duration of the intellectual property , as governed by the Canadian Intellectual Property and Copyright Law. The user Member-user grant the right to use its publication on the internet and on the mobile phone networks.

The administrator of the website agrees to include the name of the user member (as provided by the latter) near each use of its publication.

Additional information

For any additional information regarding the way we treat personal information you may contact us at the following coordinates: dg@rlq-qln.ca

In any case of misinterpretation of this contract, the original contract, written in French, prevails on the one written in English.